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Our Commitment to Customer Satisfaction
At Workshop Knowledge, we strive to ensure your complete satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and we're here to help.
Return Eligibility
You may return most items purchased from workshopknowledge.com within 30 days of delivery for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exceptions
Some items are non-returnable due to health and safety reasons or customization. These include:
- Personal protective equipment (PPE)
- Customized or personalized items
- Downloadable software products
How to Initiate a Return
- Contact our customer service team at [email protected] or call us at 572-919-7994.
- Provide your order number and the reason for the return.
- Our team will guide you through the return process and provide a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging.
- Include the RMA number on the outside of the package.
- Ship the item to:
Workshop Knowledge Returns87852 Trinity RouteWintheiserstad, MS 10694United States
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Questions?
If you have any questions about our returns policy, please contact us at:
Email: [email protected]: 572-919-7994
We're here to help ensure your shopping experience with Workshop Knowledge is a positive one!